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COVID 19 – Upper Clatford, Anna Valley and Red Rice

Summary: what you can and cannot do during the national lockdown

You must stay at home. The single most important action we can all take is to stay at home to protect the NHS and save lives.

You should follow this guidance immediately.

Leaving home

You must not leave, or be outside of your home except where necessary. You may leave the home to:

  • shop for basic necessities, for you or a vulnerable person
  • go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home
  • exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.
  • meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one
  • seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse)
  • attend education or childcare - for those eligible

If you do leave home for a permitted reason, you should always stay local - unless it is necessary to go further, for example to go to work. Stay local means stay in the village, town, or part of the city where you live.

If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work

Meeting others

  • You cannot leave your home to meet socially with anyone you do not live with or are not in a support bubble with (if you are legally permitted to form one).
  • You may exercise on your own, with one other person, or with your household or support bubble. This should be limited to once per day, and you should not travel outside your local area.
  • You cannot meet other people you do not live with, or have not formed a support bubble with, unless for a permitted reason.
  • Stay 2 metres apart from anyone not in your household.


  • Colleges, primary and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term.
  • Early years settings remain open.
  • Higher Education provision will remain online until mid February for all except future critical worker courses.

Who this guidance is for?

For full details of all rules form Tier 5 Lockdown, please go to:



COVID 19 cases in our Parish

The current COVID 19 cases within our parish has risen over the last week but is still below the current national average (580 cases per 100,000 people).

For week ending 4th January for the area covering Clatford, Chilbolton and Barton Stacey, there were 21 new cases (up from 9). This is equivalent to 345 cases per 100,000 people (up from 170). Andover South had 24 cases equivalent to 297 per 100,000 people.

The best way to keep the incidence and risk low is to stick to the guidance.

For continuous updates, please see https://coronavirus.data.gov.uk/details/interactive-map.

Stay Safe by:

Following the guidance

Keeping 2m apart

Washing Hands regularly

Wearing a mask in public spaces


We remain prepared

The Community Action Group will remain in place with volunteers ready to reactivate their support as and when required.

If you need any help or would like to register as a colunteer, please see instructions below

Hampshire Country Council guidance

see: Hampshire County Council issues COVID alert Medium advice for most vulnerable residents | Hampshire County Council

COVID Testing Sites across Hampshire

see: https://www.hants.gov.uk/socialcareandhealth/coronavirus/test-and-trace  

How to register to be a volunteer responder or for support from others in the Parish

If you would like to register as a responder or for support, please do one of the following:

  • To submit your details click the COVID link.  This online form ensures we get all the information we need to register you as someone needing support or wishing to volunteer to be a responder, in the most accurate and efficient way.
  • Send a short e-mail to [email protected] with your:
    • name,
    • street address, including Post Code,
    • telephone number.
    • please state whether you want support or to volunteer to help someone else.  If you are currently self-isolating please indicate this on the email
  • If you have registered but find you have to self-isolate, please send an email to [email protected] so we can update the data base.
  • Telephone a member of the Parish Council by calling one of numbers below. Please do this between 6:00pm and 8:30pm in the evening when Parish Council members are more likely to be available.

This is a fast developing situation and we would ask all residents who have registered to help or be supported to keep an eye on this page as we will use this as a means of communicating with you all. 

Please also sign up for News and Events, so that if we want to update everybody, we can do this via the web.


Facebook Page

Julia Shah is also running a Facebook page, specifically for residents of Upper Clatford and Anna Valley.  To follow, please go to: https://www.facebook.com/The-Upper-Clatford-Anna-Valley-Red-Rice-Village-Page-190060668315653/

Test and Trace Self Isolation Support Payments

TVBC have asked us to advertise the following:

From 28 September 2020, individuals will be entitled to a Test and Trace Support Payment of £500 if they:

  1. Have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive.
  2. Live within the Test Valley Borough Council (TVBC) area
  3. Are employed or self-employed
  4. Are unable to work from home and will lose income as a result
  5. Are currently receiving one of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

The Council will also be able to make a discretionary £500 lump sum payment in exceptional circumstances to an individual who meets the main qualifying criteria for the Test and Trace Support Payment (i.e. they are a low-income worker who is unable to work because they are self-isolating) but is not in receipt of qualifying benefits and could suffer financial hardship as a result of not being able to work, providing they have a minimum income of £80 per week

For the purposes of this scheme a low income is defined as less than:

  • £384.62 per week (£20,000 a year) joint income if you’re in a couple
  • £384.62 per week (£20,000 a year) if you’re a single parent and your children live with you
  • £257.69 per week (£13,400 a year) if you’re a single adult

This payment is designed to support people on low incomes, if they will lose income as a result of self-isolating, and to encourage them to get tested if they have symptoms. This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions.

The scheme will last until 31 January 2021.

These payments are available from 28 September 2020. Someone told to self-isolate on or after 28 September (but before the scheme is operational in TVBC) will be able to make a backdated claim for payment.



Food availability and supplies

Your Parish Council has collated a list of local food providers who are willing and able to supply produce to local residents.

Please note that where a delivery service is listed as available, it is subject to availability. Local volunteers are on standby to assist with delivery to anybody registered as vulnerable or in need of assistance.

As a local initiative we can help our local suppliers support us by using them where possible. If receiving a call from any provider, be particularly careful to establish that it’s a genuine call before divulging any payment details.

This will be updated as needed. Please contact [email protected] if you can provide a service that prioritises the most needy in our community.

And of course, if you have not yet registered, either to help or for help, please click the COVID link to submit your details.

Summary of Food Suppliers in and around Upper Clatford (updated 26/3/2020). Please also see attached document below for more detailed information

Supplier Contact Details Information

Greenfield Farm Shop

01264 339795   [email protected]


The Greenfield Farm Shop is offering priority ordering and volunteer delivery to those registered as in need of assistance with Upper Clatford Parish Council via the COVID-19 Community Support Group. It is offering a telephone/email order service to members of the Parish who have registered for support which must be placed by:

  • 1500 Monday and Wednesday

for collection respectively from:

  • 0900 on Wednesday and Friday. 

The Farm Shop has good stocks of meat, vegetables and dairy products, but inevitably does not hold the breadth of stock held by larger supermarkets. If you wish to place an order either send an email to [email protected] or leave a telephone message on 01264 359422, with your name and contact number and the items required.

Your order will be available for collection without needing to enter the shop, thereby keeping you safe.  If you want to remain at home, please ask your allocated supporter to collect, or if necessary the order can be delivered to your home.

The Farm Shop has been donated free eggs by MacDonalds during the crisis which are being offered to parishioners who have registered for support with this Group, and can be collected from 0800-0900.

No children below the age of 8 please unless in a pram or held by a parent.

Crook and Shears

tel: 01264 361 543

A Takeaway menu is attached below of ready cooked meals available on Thursday, Friday and Saturday evenings for collection between 6pm and 9pm.  Call 01264 361 543 between 5pm and 8pm on the day to leave your order. Orders to be collected at the door.  Enter pub yard by side door.

Clatford Stores,Goodworth Clatford

[email protected]

01264 337497


Email your order with your telephone number, pay by card when called.

Delivery available

Royal Oak

Goodworth Clatford

[email protected]

01264 324105


Hot meals potentially available if ordered in advance.

Dobbies Garden Centre

01264 710551


Burbidges Bakery

01264 364800


Walk in. Volunteers available.

Free hot drink and cake or bacon roll to any NHS card holder or shirt-logo wearer going on or off duty

Cooper Foods

01264 321050


Supplier to the pub trade but now providing meat and fish packages for the public. Collection from Portway Industrial estate.

Volunteers available to collect.

Love 2 Eat 2

Abbotts Ann

07720 202830

[email protected]


Andover, delivery service, menu available online. Veg boxes, meat boxes

Andover Foodbank

01264 362111


The Andover Foodbank is part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK. The Foodbank aims to provide three days’ nutritionally balanced emergency food and support to local people who are referred in crisis.

Pharmacy Collections

We are aware that prescription collections are a common task for volunteers and sought feedback in the previous newsletter to assist in developing an improved collection and delivery system.  Increasing numbers of residents are now asking for prescription collections.  Several pharmacies in Andover are now trialling a delivery service by volunteers from Andover direct to vulnerable residents at their homes, and this may be expanded to other pharmacies in the future during the lockdown period.  This is in its early stage and customers will be advised if they are in scope.  We will remain aligned to the trial and provide updates when received.

Clatford Store and Post Office offer a free and convenient service through Stockbridge Pharmacy (01264 810 624) so that prescrptions can be issued by them and collected from the Clatford Store or delivered direct to your home. This is set up by completing the Form attached below and dropping it into Clatford Store or Stockbridge Pharmacy.

Contact numbers for Parish Council Team

Column 1 Column 2 Column 3

Charles Eyre – 01264 35 25 30

Peter Heslop – 07831 479 731

David Coole - 07976 565 470

Nick Shah - 07876 232 484

Hollie Folkard-Tapp – 07917 280 797

Richard Bennett - 07775 420 771